In an outlet centre, you can find unbeatable deals every day on a selection of clearance appliances. When buying from the clearance section, you’ll enjoy the same quality of brand-new merchandise at a fraction of the price. Whether you’re looking for appliances with the latest features and technology or simply want to save money on everyday purchases, the clearance section has the perfect selection for you.
Here are some myth-busters about clearance appliances that will change your perspective and encourage you to take a peek at the clearance section or visit an outlet centre the next time you need an appliance.
Myth: Clearance appliances are broken down and won’t work well.Fact: Appliances on clearance are in perfect working condition.
Understanding why items are put in the clearance section can clarify why the idea that “clearance appliances won’t work well” is a myth. For example, Trail Appliances’ clearance appliances consist of open-box products, display models, and new-in-box products and they’re all in perfect working condition.
Open-box products end up in the clearance sections because they have been taken out of the box. New-in-box clearance appliances are in their original packaging, which means they have not been opened, and end up in clearance due to cancelled orders, overstock, and discontinued production.
Display models are from our Trail showrooms, or showrooms in cabinetry stores or builder’s presentation centres. Most appliances are never hooked up, but since they’re removed from the packaging, they’re resold as clearance items.
Outlet centres have a variety of options, from mid-range brands to high-end appliances like Miele. You can find some brand-new items, even at a clearance sale. Some may have minor imperfections, scratches, and dents, but most of these imperfections are barely noticeable. None of these imperfections affect the appliance’s working condition.
Myth: Scratch, dents, and imperfections are not disclosed.Fact: There’s a ‘Tell All’ policy on scratch and dent appliances.
Clearance appliances will occasionally have minor cosmetic imperfections, such as a small scratch, or tiny dent. Trail will disclose if there’s any superficial damage to the appliance prior to purchase.
Similar to renting a car, before the customer takes a clearance item home, Product Specialists will go over the appliance with you, to make sure that if any dents or scratches are present, they won’t be a problem. Our Product Specialists will take the time to walk you through the products, disclose any information you might need, and of course, make sure that what you’re buying is going to meet your needs and budget.
Myth: Clearance appliances aren’t looked after properly.Fact: Clearance appliances are thoroughly checked and inspected.
Trail Appliances only accept returns of appliances that have not been used or installed. Nonetheless, we still take extra steps to thoroughly test and inspect returned appliances to ensure they are in perfect working condition. We also make sure to note any cosmetic imperfection that may have been caused by the delivery trip to and from the customer. Everything is checked so you can shop with peace of mind.
Myth: You can’t get warranties on clearance items.Fact: Clearance appliances still have warranties!
What happens if you take something home and, for some reason, it stops working? Many customers believe a clearance appliance won’t be covered under a manufacturer’s warranty, which isn’t necessarily the case. Most clearance items will still be fully covered with a manufacturer’s warranty.
However, we suggest you speak with a Trail Product Specialist to get full warranty details. Trail also guarantees a 1-year warranty on most clearance items. There’s also the option of purchasing an extended warranty, where you can add up to 4 years of coverage. So, if your appliance malfunctions, you can still get it repaired or replaced.
About Trail Appliance’s outlet centre.
Don’t shy away from clearance items. There are good deals to be had! Our Annacis Island, Victoria, and Kelowna Outlet Centres are where you can find irresistible deals and clear-out prices on top brands! There’s a lot of inventory in clearance, so you can easily put together appliance packages of the same brand, style, and model. With a range of appliances, from top brands like Miele, LG, Whirpool, or Samsung, you’re sure to find a great deal without breaking the bank. Get a taste of what's in store and browse our online clearance catalog.
Many customers avoid clearance centres, particularly for appliances, because they mistakenly believe items are on the last limp of its life. This can't be further from the truthfor Trail Appliances' clearance items. In a lot of cases you wouldn’t be able to tell the difference between a regular new appliance and a clearance one. Its essentially buying the exact same product you see in the box, minus the cardboard, and at a much-reduced price?
Here are some little-known facts about our clearance appliances at Trail Appliances that may encourage you to take a visit to our clearance centre:
Clearance Centres Contain Great Appliances
Often, at Clearance Centres such as Trail Appliances Annacis Island Clearance Centre, you’ll often see a range of products, from mid-range brands to high-end appliances like Miele. Often, the only reason an appliance ends up in clearance is that it’s taken out of the box. The majority have never been used in a home but instead, they’re display or floor models from our Trail showrooms, or from showrooms in cabinetry stores or builder’s presentation centres. Most appliances are never hooked up, but since they’re removed from the packaging, they’re resold as clearance items. In other cases, there may have been an overstock of product that needs to be cleared away to make room for other models. That means you can find some brand-new items, even at a clearance sale.
We Thoroughly Check and Inspect
Not to say that some models you see in the clearance centre won’t be ‘returns’*. Sometimes, customers will return appliances that don’t fit in their home or don’t function the way they want. They will then return the item*, which may have been used slightly, if at all. At Trail, if an appliance has been used, or hooked up in any way, it is thoroughly tested, inspected, cleaned and repaired in our in-house service shop at our Annacis Island warehouse.
A ‘Tell-All’ Policy If It’s Scratch and Dent
Clearance appliances will occasionally have minor cosmetic imperfections, such as a small scratch, or tiny dent. Trail will disclose if there’s any superficial damage to the appliance prior to purchase. Similar to renting a car, before the customer takes a clearance item home, Product Experts will go over the product with you, to make sure any dents or scratches won’t be a problem. Often, the damage won’t even be visible once you have it installed. Think of it as getting all the value of a new item, with just a minor imperfection, and at a much-reduced price.
Warranties Still Work!
Yes, all clearance items are final sale! So, what if you take something home and for some reason, it stops working? Many customers believe a clearance appliance won’t be covered under a manufacturer’s warranty which isn’t necessarily the case. Most clearance items will still be fully covered, however, we suggest you speak with a Trail Product Expert to get full warranty details,. Trail also guarantees a 1-year warranty on most clearance items. There’s also the option of purchasing a warranty extension, where you can add up to 4 years of coverage, on 90% of Trail’s clearance items. So, if your appliance malfunctions, you can still get it repaired in our shop, or replaced. If we can’t replace or repair it, we will offer a full money-back guarantee.
Clearance Sales Staff Are Here to Help
Our Product Experts will take the time to walk you through the products, disclose any information you might need, and of course, make sure reassure that what you’re buying is not only going meet your needs but also your budget. Sales staff can help you mix and match appliances if you don’t mind a little difference between, for example, your washer and dryer. However, there’s so much inventory in clearance, that, often, you can put together whole appliance packages of the same brand, style, and model.
So, don’t shy away from clearance items. Wise consumers know, there are good deals to be had! Visit our Annacis Island Clearance Centre to find your next great bargain! Plus don't forget to check our online Clearance Centre section for any current promotions!
*Please check with your local store for details about our return policy.